Privacy Policy

PRIVACY POLICY for WEBSITE/portal and MOBILE app

(service providers AND TECHNICIANS)

Last modified: 08/15/2019

INTRODUCTION

 

Bell Laboratories, Inc., a Wisconsin corporation (“Bell” or “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This policy describes:

  • The types of information We may collect or that you may provide when you download, install, register with, access and/or use the BELL SENSING TECHNOLOGIES mobile application software (the “App”) that Bell makes available to you for download to access the BELL SENSING TECHNOLGOIES online software subscription service (the “Service”) pursuant to a subscription agreement between Bell and your employer, and/or when you register with, access and/or use the website/portal (the “Website”) that supports the Service.
  • Our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies only to information We collect in the App and/or Website and in email, text, and other electronic communications between us in connection with the App and/or Website

This Policy DOES NOT apply to information that:

  • We collect offline or on or through any other Company apps or websites, including websites you may access through the App and/or the Website.
  • You provide to or is collected by any third party. For more information, see THIRD-PARTY INFORMATION COLELCTION section below.

Our other websites and apps and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this Policy carefully to understand our policies and practices regarding your information and how We will treat it. If you do not agree with our policies and practices, do not download, install, register with, access and/or use the App or the Website. By downloading, installing, registering with, accessing and/or using the App and/or the Website, you agree to this Policy. This Policy may change from time to time. Your continued use of the App and/or the Website after We make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

CHILDREN UNDER THE AGE OF 16

The App and the Website are not intended for children under 16 years of age, and We do not knowingly collect personal information from children under 16. If We learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe We might have any information from or about a child under 16, please contact us at:

By email:

By mail: Bell Sensing Technologies, 3699 Kinsman Blvd., Madison, WI 53704

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information from and about users of the App and the Website:

  • Directly from you when you provide it to us.
  • Automatically when you use the App and/or the Website.

Such information may be collected by us directly or on our behalf by our contractors and/or business partners involved in providing the App, the Website and/or the Service. Where such information is collected on our behalf by our contractors and/or business partners, We will use contractual measures to ensure that this Policy is being respected by such contractors and/or business partners.

INFORMATION YOU PROVIDE TO US.

When you download, install, register with, access and/or use the App and/or the Website, We may ask that you provide information:

  • By which you may be personally identified, such as name, company/employer name, title, employee identification number, postal address, email address and/or telephone number.
  • That is about you but individually does not identify you, such as customers, routes, buildings/locations served.

This information includes:

  • Information that you provide by filling in forms in the App and/or the Website. This includes information provided at the time of downloading, installing, registering with, accessing and/or using the App and/or the Website, subscribing to the Service, posting material and requesting further services. We also may ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App and/or the Website.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Your responses to surveys that We might ask you to complete for research or product development/enhancement purposes, or in connection with the Service.
  • Details of transactions you carry out through the App and/or the Website, and of the fulfillment of your orders in connection with the Service. You may be required to provide financial information before placing an order through the App and/or the Website.
  • Your search queries on the App and/or the Website.
  • Information regarding your use of the Service, including bait type and quantity and rodents captured.

You may provide information to be published or displayed (“Posted”) on public areas of the Website and/or other websites you access through the App and/or the Website (collectively, “Submissions”). Your Submissions are Posted and transmitted to others at your own risk. Additionally, We cannot control the actions of third parties with whom you may choose to share your Submissions. Therefore, We cannot and do not guarantee that your Submissions will not be viewed by unauthorized persons. Our rights with respect to your Submissions are set forth in our Website/Portal Terms of Use: www.bellsensing.com/terms-and-conditions.

AUTOMATIC INFORMATION COLLECTION AND TRACKING.

When you download, install, register with, access and/or use the App and/or the Website, they may use technology to automatically collect:

  • Usage Details. When you access and use the App and/or the Website, We may automatically collect certain details of your access to and use of the App and/or the Website, including traffic data, location of data, date and time data, usage data, logs and other communication data and the resources that you access and use on or through the App and/or the Website.
  • Device Information. We may collect information about your computing device, mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information and the mobile device’s telephone number.
  • Stored Information and Files. The App and/or the Website also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
  • Location Information. The App and/or the Website collects real-time information about the location of your computing or mobile device, including the GPS coordinates and date and time.
  • Operational Data. The App and/or the Website collects operational and usage information, data and other content generated by and/or through the traps and sensors with which the App and/or Website interface in connection with providing the Service (such as rodent activity and timing and temperature).

If you do not want us to collect this information do not download, install, register with, access and/or use the App or the Website or delete it from your device. For more information, see section below “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

  

INFORMATION COLLECTION AND TRACKING TECHNOLOGIES.

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your computing and/or mobile device that typically stores user preferences and log in information. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your computing and/or mobile device. However, if you select this setting you may be unable to access certain parts of the App and/or the Website.
  • Web Beacons. Pages of the App and/or the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related App and/or Website statistics (for example, recording the popularity of certain app content and verifying system and server integrity, and compiling aggregate statistical information about how visitors use our App and/or Website, including information relating to the frequency of visits, the average length of visits, which pages are viewed during a visit and the effectiveness of advertising on the App and/or Website). We use this information to improve the content and performance of the App, the Website and/or the Service.

 

THIRD-PARTY INFORMATION COLLECTION

 

When you use the App and/or the Website or their content, certain third parties may use automatic information collection technologies to collect information about you or your computing or mobile device. These third parties may include:

  • Advertisers, ad networks and ad servers.
  • Analytics companies.
  • Your mobile device manufacturer.
  • Your mobile service provider.

These third parties may use tracking technologies to collect information about our users. This may include information about users’ use of the App and/or the Website, and other apps and websites, to serve them interest-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

HOW WE USE YOUR INFORMATION

We use information that We collect about you or that you provide to us, including any personal information, to:

  • Provide you with the App, the Website, the Service and its contents, and any other information, products or services that you request from us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your account/subscription, including expiration and renewal notices.

 

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you (including your employer) and us, including for billing and collection.
  • Notify you when updates are available the App and/or the Website, and of changes to any products or services we offer or provide though it, including the Service.
  • Generate reports and/or data for you, your employer and/or us regarding your use of the App, the Website and/or the Services, including reports and data regarding operational and usage information, data and other content generated by and/or through the traps and sensors with which the App and/or Website interface in connection with providing the Service (such as rodent activity and timing and temperature).

The usage information We collect helps us to improve the App, the Website and/or the Service and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our App according to your individual interests.
  • Recognize you when you use the App and/or the Website.

We may also use your information to contact you about our own, and third parties’, goods and services that may be of interest to you. For more information, see section below “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

 

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates, for the purposes outlined in the above section “HOW WE USE YOUR INFORMATION”.
  • To contractors, business providers, service providers and/or other third parties We use to support our business and/or provide/support the App, the Website and/or the Service to provide, maintain, support and improve the App, the Website and/or the Service.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Bell’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Bell about our App and Website users is among the assets transferred, for due diligence purposes or as a result of this transfer of assets.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see section below “CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION”.

 

  • To fulfill the purpose for which you provide it.

 

  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you (including your employer) and us, including the subscription agreement for the Service, the end user license agreement for the App and the terms of use agreement for the Website, and for billing and collection.
  • If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Bell, our customers or others.

 

YOUR CHOICES ABOUT OUR COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Website, the App and/or the Service may then be inaccessible or not function properly.
  • Location Information. You can choose whether or not to allow the App and/or the Website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information some parts of the App, the Website and/or the Service may then be inaccessible or not function properly.

 

 

 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. California residents may have additional personal information rights and choices. Please see “YOUR CALIFORNIA PRIVACY RIGHTS” section below.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You can review and change your personal information by logging into the App and/or the Website, as applicable, and visiting your account profile page.

You may also send us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account and terminating your access to the Service. We may not accommodate a request to change information if We believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your Submissions from the App and/or the Website, copies of your Submissions may remain viewable in cached and archived pages, or might have been copied or stored by other App and/or Website users. Our rights with respect to your Submissions are set forth in our Terms of Use. California residents may have additional personal information rights and choices. Please see “YOUR CALIFORNIA PRIVACY RIGHTS” section below.

RETENTION OF YOUR PERSONAL INFORMATION

 

Your personal information will be retained only for as long as necessary for the fulfilment of the purposes outlined in the above “HOW WE USE YOUR INFORMATION” section.

 

YOUR CALIFORNIA PRIVACY RIGHTS

 

California Civil Code Section 1798.83 permits users of the App and/or the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at:

 

By email:

By mail: Bell Sensing Technologies, 3699 Kinsman Blvd., Madison, WI 53704

 

NOTICE TO RESIDENTS OUTSIDE THE UNITED STATES AND CANADA

The App and the Website are intended for use solely in the United States and Canada by United States and Canadian residents. We make no claims that the App or the Website are appropriate for use outside of the United States and Canada. We do not knowingly collect or solicit personal information from residents of the European Union or any other countries. If you believe that We may have any information from or about a resident of the EU or any other country outside of the United States and Canada, please contact us at:

By email:

By mail: Bell Sensing Technologies, 3699 Kinsman Blvd., Madison, WI 53704

 

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and information transmitted between the App and the Website to the Service will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our App and/or the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in any public areas of the App and/or the Website, like message boards. The information you share in public areas may be viewed by any user of the App and/or the Website.

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although We do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures We provide.

In case of a breach compromising the security of your information and to the extent necessary under applicable law, We will collaborate with the regulatory authorities, notify such regulatory authorities of the breach and take all other measures necessary under applicable law.

CHANGES TO OUR PRIVACY POLICY

We may update this Policy from time to time. If We make material changes to how we treat our users’ personal information, We will post the new Policy on this page with a notice that the privacy policy has been updated and notify you by an in-App and/or Website alert the first time you use the App and/or the Website after we make the change.

The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this Policy to check for any changes.

CONTACT INFORMATION

You may address a challenge concerning our compliance with this Policy to the designated individual(s) accountable for such compliance, whom may be reached as indicated below.

We have put procedures in place to receive and respond to complaints or inquiries about this Policy and our privacy practices. The complaint procedures are meant to be easily accessible and simple for you to use.

We will inform individuals who make inquiries or lodge complaints of the existence of the relevant complaint procedures.

We will investigate all complaints. If a complaint is found to be justified, We will take appropriate measures, including, if necessary, amending this Policy and/or changing our privacy practices.

When a challenge is not resolved to your satisfaction, We will record the substance of the unresolved challenge.

To make a complaint, ask questions or comment about this Policy and our privacy practices, contact us at:

By email:

By mail: Bell Sensing Technologies, 3699 Kinsman Blvd., Madison, WI 53704

Bell Sensing